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Free one-stop online service giving hospitality businesses a single point of contact for food, alcohol and outdoor dining licensing advice Provides a simplified solution to the thousands of businesses with licensing requirement every year in Auckland. More than 200 operators have already sought help since the service launched in March, highlighting strong demand for simpler, more coordinated support Opening a café, restaurant or food truck can start with a dream: serving the perfect flat white, creating the city's next must-try food craze, or finally turning a family recipe into a thriving business. Then reality arrives in the form of licenses, registrations, permits, and paperwork. To address what can feel like a red tape headache, Auckland Council has launched Hospo Hub, a free online portal that brings hospitality businesses to one place for guidance on requirements for topics like food registration, alcohol licensing, outdoor dining approvals, and verification requirements. The service has already received more than 200 enquiries from hospitality operators since it started in March. Hospo Hub grew out of discussions at the Mayor's Tourism and Hospitality Forum, where industry representatives highlighted the need to reduce regulatory burden, remove barriers to entry and make it easier for businesses to engage with council processes. As part of developing the service, Auckland Council engaged with a wide range of businesses across the hospitality sector to understand the pain points that needed to be addressed. Auckland Mayor Wayne Brown says taking the headache out of council processes are part of the efforts toward supporting local operators doing it tough. "Hospo Hub is about providing a front door for hospitality businesses. By helping operators get the right guidance early, we can prevent costly delays and make it better, faster, and cheaper for them to get open, stay open, and succeed,” says the Mayor. Auckland Council’s General Manager, Licensing and Compliance Rob Irvine says the service will simplify what can often feel like an overwhelming process for business owners. "Hospitality operators are incredibly passionate about their businesses, but many are navigating council requirements for the first time. Hospo Hub gives them a clear starting point and access to the right advice early in the process. "Our goal is to make council easier to navigate and help hospitality businesses avoid unnecessary delays. Rather than trying to work out which team to contact or what approvals may be needed, operators can come to one hub, and we'll help connect them with the right information and specialists." The service supports new operators, people purchasing existing hospitality businesses, and established businesses making changes to their operations. Information resources are also available in English, Korean, Japanese and Mandarin. Businesses can access the Hospo Hub here #ponsonbynews #iloveponsonby #loveponsonby #ponsonby #auckland #aucklandshippestrip #onlyponsonby #ponsonbyroad #Greylynn #freemansbay #westmere #ponsonby #hernebay #stmarysbay #archhill #coxsbay @followers #followers @everyone #everyone #waitematalocalboard @highlight
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